Privacy Policy

Last Updated: [Insert Date]

Welcome to Sports Rowing Shop (“we,” “us,” or “our”). At rowingprogear.com, we are committed to protecting the privacy and security of our customers’ information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make purchases from our global water sports community.

1. Information We Collect

To provide our premium water sports equipment and services, we collect the following types of information:

• Personal Identification Information: Name, email address, shipping address, phone number, and payment details when you purchase kayaks, sails, or accessories.
• Transaction Information: Details about purchases of fishing kayaks, pedal kayaks, custom sails, and other products, including payment method and order history.
• Technical Data: IP address, browser type, device information, and browsing behavior when you explore our kayaking and sailing products.
• Communication Data: Records of your inquiries about paddle kayaks, foul weather gear, or other products via email or customer service.

2. How We Use Your Information

We use your information to enhance your water sports shopping experience:

• Process and ship orders for fishing kayaks, sailboat hardware, and other equipment worldwide
• Provide customer support for your kayak accessories or sailing gear inquiries
• Improve our product offerings and website functionality for paddlers and sailors
• Send order confirmations and shipping updates for your kayaks or PFDs
• Detect and prevent fraud, especially for high-value purchases like custom sails or multiple kayaks
• Comply with legal obligations related to international sales

3. Data Sharing and Disclosure

We respect your privacy and only share information when necessary:

• Payment Processors: We share transaction details with PCI-compliant processors (Visa, MasterCard, JCB, PayPal) to complete your purchase of water sports equipment.
• Shipping Providers: We provide address information to deliver your kayaks, paddles, or foul weather gear globally (excluding certain Asian and remote regions).
• Legal Compliance: We may disclose information when required by law or to protect our rights and customers.
• Service Providers: We work with trusted partners for website hosting, analytics, and marketing, all bound by confidentiality agreements.

We never sell your personal information to third parties.

4. Data Storage and Security

Your security is as important to us as the quality of our water sports gear:

• All transactions are processed with 256-bit encryption and PCI-compliant systems
• Payment details are never stored on our servers after processing
• We implement industry-standard security measures to protect against unauthorized access
• Data is stored on secure servers with limited access

5. Your Rights and Choices

As a valued member of our water sports community, you have the right to:

• Access, update, or correct your personal information
• Request deletion of your account data (subject to legal retention requirements)
• Opt-out of marketing communications while retaining transactional emails about your kayak or sailing gear orders
• Request information about our data practices
• Withdraw consent for data processing where applicable

To exercise these rights, contact us at [email protected].

6. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience when shopping for water sports equipment:

• Essential Cookies: Necessary for processing purchases of kayaks, sails, and accessories
• Performance Cookies: Help us improve our website for paddlers and sailors
• Functionality Cookies: Remember your preferences for kayak types or sailing gear
• Analytics Cookies: Help us understand how customers navigate our product categories

You can manage cookie preferences through your browser settings, though this may affect website functionality.

7. International Data Transfers

As we serve water sports enthusiasts worldwide (excluding certain regions), your data may be transferred to and processed in countries outside your own. We ensure all transfers comply with applicable data protection laws.

8. Children’s Privacy

Our products and services are not directed to children under 16. We do not knowingly collect personal information from children without parental consent.

9. Changes to This Policy

We may update this policy to reflect changes in our practices or legal requirements. Significant changes will be communicated to customers who have purchased kayaks, sails, or other equipment from us.